Understanding Travel Agent Service Fees & the Value of Expert Planning
We welcome any questions about our service fees or policies. Please feel free to contact us via email or Facebook Messenger — we’re always happy to help! We look forward to turning your travel dreams into reality. With all 5-star reviews from our clients, we’re confident you’ll love working with us, too. When you’re ready to begin planning, you can access our client intake form here.
Many travelers aren’t familiar with travel agent service fees. While some agencies have always charged them, they’ve become more common since the COVID-19 pandemic. This change reflects the true value of professional travel consulting — the expertise, time, and personalized attention required to create exceptional travel experiences.
Travel planning involves extensive research, coordination, and client support, yet many parts of that process are not compensated through supplier commissions. During the pandemic, travel agents spent countless hours canceling and rescheduling trips, often losing all income since commissions are only paid once travel is completed. Some suppliers — especially airlines — don’t pay commissions at all. Additionally, many agents share commissions with their host agencies, making service fees essential for sustaining high-quality, reliable service.
To ensure we can dedicate our time to clients who are ready to book their travels with us, we charge a modest consultation fee. This allows us to provide outstanding service, including:
As a boutique travel consultancy, we provide start-to-finish support — you’ll always work directly with the same experienced travel professional, rather than being passed between representatives of a large company.
We understand that many travelers are still exploring their options or want to see if their dream destination fits their budget. That’s why we offer a free 30-minute consultation before any service fees are applied. During this session, we’ll discuss your travel goals, answer your questions, and determine whether we’re the right fit for creating your perfect getaway.
Our service fees are only applied to the services you choose. For example, if you prefer to handle your own flight bookings, you won’t be charged for flight planning.
Our goal is simple: to provide expert travel planning, seamless experiences, and personalized support — so you can travel with confidence, ease, and excitement.
📩 You can find our client intake form here once you're ready to begin planning.
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We welcome any additional questions regarding our fee policy. Please feel free to email or send us a Facebook message.
Please see below for our short list of fees.
Consultation & Service fees apply AFTER your initial FREE consultation. This includes travel within the United States (including Alaska, Hawaii, and Puerto Rico), Canada, Mexico, and the Caribbean. All consultation fees are prepaid and non-refundable. You only pay for the services you want. Consultation fees are waived on our advertised deals and packages (cancellation fees still apply).
You can find our client intake form here once you're ready to begin planning.
A service fee in the amount of $100 will be charged for each roundtrip ticket we book for you. This is because airlines don't pay commission so in order to be compensated for our work, a service fee must be charged - if we research and book your flights. If you handle your flights yourself, you do not pay this fee.
This is for any group of more than 6 people. Each additional person above 6 is an additional $15. You can find our client intake form here once you're ready to begin planning.
If you already have your accommodations booked and need only itinerary planning, this covers up to a 5-day domestic itinerary.
Consultation & Service fees apply AFTER your initial FREE consultation. This includes travel for most international destinations like Europe, Asia, Australia, the South Pacific, Egypt, South America, etc. All service fees are prepaid and non-refundable. You only pay for the services you want. Consultation fees are waived on our advertised deals and packages (cancellation fees still apply).
Itinerary planning and booking for 1-3 cities, up to 10 nights, for up to 6 people. Includes planning and booking of up to 5 activities/excursions, and 3 accommodation quotes per city. **Does NOT include flight planning/booking.
You can find our client intake form here once you're ready to begin planning.
One of the advantages of having a travel agent is that we can help direct you to correct information on government sites. This will help ensure you have all the documents, visas, vaccinations, etc. required for entry into your destination(s). We provide this assistance as a courtesy to our clients, however, following through with the required obligations is the responsibility of the client.
We are NOT responsible for obtaining such travel documents for you.
A service fee in the amount of $100 will be charged for each roundtrip ticket. This is because airlines don't pay commission so in order to be compensated for our work, a service fee must be charged - if we research and book your flights. If you handle your flights yourself, you do not pay this fee.
For groups over 6 people. $50 per person over 6 people on international travel.
If you already have your accommodations booked and need only itinerary planning, this covers up to a 5-day international itinerary.
Due to the loss of commissions for agents that occur in the cancellation of bookings, a cancellation fee will be charged for canceling your travel plans. Understandably, this is done to ensure agents are paid and compensated for their work. We understand that emergencies arise and ALWAYS VERY STRONGLY ADVISE THAT CLIENTS OBTAIN TRAVEL INSURANCE THAT MAY COVER ANY POTENTIAL LOSSES OR PENALTIES THAT MAY OCCUR DUE TO THEIR CANCELLATION.
A cancellation fee in the amount of 15% of the total booking amount through our agency.
For example, if we book your accommodations and the total booking cost is $800, your cancellation fee would be $120. As an additional example, if your total booking/trip is $10,000, your cancellation fee would be $1,500.
WE VERY STRONGLY ADVISE CLIENTS TO OBTAIN TRAVEL INSURANCE THAT MAY COVER POTENTIAL LOSSES OR PENALTIES THAT MAY OCCUR DUE TO THEIR CANCELLATION.
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Florida Seller of Travel Ref. No. ST15578
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Independent Agent TI112503 of FST No. ST15578 and CST No.2090937-50
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